OVERVIEW
This website is operated by TOKU INDUSTRIES. Throughout the website, the terms “we,” “us,” “our,” and “TOKU INDUSTRIES” refer to TOKU INDUSTRIES.
By accessing our website, browsing our products, submitting an enquiry, placing an order, or using any service provided through this website, you agree to comply with and be bound by these Terms of Service and any other policies published on our website.
Please read these Terms of Service carefully before using our website or purchasing any products from us. If you do not agree with these terms, please do not use our website or services.
TOKU INDUSTRIES reserves the right to update, modify, or replace any part of these Terms of Service at any time. Changes will become effective once posted on this website. It is your responsibility to periodically review this page.
SECTION 1 — ONLINE STORE TERMS
By using this website, you confirm that you are legally permitted to enter into transactions under applicable Indian laws.
You agree not to use our website, products, or services for any unlawful or unauthorized purpose or in violation of any applicable laws or regulations.
You must not use the website to transmit viruses, malicious code, harmful software, or any material that may interfere with the operation or security of our website.
TOKU INDUSTRIES reserves the right to restrict or terminate access to the website or services where these Terms of Service are violated.
SECTION 2 — GENERAL CONDITIONS
TOKU INDUSTRIES reserves the right to refuse service, cancel an order, or restrict access to the website at its discretion, subject to applicable law.
You may not reproduce, copy, distribute, resell, modify, or commercially exploit any portion of this website, including its content, product information, images, designs, or other materials, without prior written permission from TOKU INDUSTRIES.
Website headings are provided for convenience and do not affect the interpretation of these Terms.
SECTION 3 — PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, availability, and other information displayed on our website are accurate.
However, minor variations may occur due to manufacturer specifications, product batches, packaging, or display differences.
Product availability, specifications, prices, and other information may be changed or updated without prior notice.
For technical tooling requirements, customers are encouraged to confirm the insert grade, geometry, dimensions, application, machine compatibility, and other relevant specifications before placing an order.
SECTION 4 — PRICING AND PAYMENT
Prices displayed on the website are subject to change without prior notice.
Applicable GST, shipping charges, handling charges, or other applicable costs may be added to the order where applicable.
For B2B or bulk orders, pricing may vary based on quantity, product specification, availability, and commercial terms agreed between TOKU INDUSTRIES and the customer.
TOKU INDUSTRIES reserves the right to correct pricing errors, cancel orders, or request confirmation where incorrect pricing or product information has been published.
SECTION 5 — ORDERS AND BILLING INFORMATION
TOKU INDUSTRIES reserves the right to accept, reject, modify, or cancel any order based on product availability, pricing errors, payment issues, or other legitimate business reasons.
Customers are responsible for providing accurate and complete information, including:
- Customer/company name
- Billing and shipping address
- GST details, where applicable
- Contact number
- Email address
- Product requirements
- Quantity and specifications
If an order needs to be modified or cancelled, we may contact the customer using the contact information provided during the order process.
SECTION 6 — RETURNS, REPLACEMENTS AND REFUNDS
Returns, replacements, and refunds will be governed by our Return & Refund Policy, as applicable.
Customers should review the applicable policy before placing an order.
Certain products may not be eligible for return or replacement where they have been specially sourced, customized, used, altered, or supplied against specific customer requirements, subject to applicable law and the agreed commercial terms.
SECTION 7 — TOOLING APPLICATION AND TECHNICAL INFORMATION
TOKU INDUSTRIES may provide general technical information, tooling recommendations, cutting parameters, application guidance, or product-selection assistance.
Such information is provided based on the application details available to us and should be treated as application guidance rather than a guarantee of machining performance.
Actual tool life, surface finish, productivity, dimensional accuracy, and machining performance may vary depending on factors including:
- Workpiece material and hardness
- Machine condition and rigidity
- Tool holder and setup
- Workholding
- Cutting parameters
- Coolant conditions
- Component geometry
- Machining operation
- Material condition
Customers are responsible for validating tooling suitability under their actual machining conditions.
SECTION 8 — THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites or services.
These third-party websites are not controlled or operated by TOKU INDUSTRIES. We are not responsible for their content, availability, accuracy, privacy practices, or terms.
Customers should review the applicable terms and policies of third-party websites before using their services.
SECTION 9 — USER FEEDBACK AND SUBMISSIONS
If you voluntarily submit feedback, suggestions, reviews, enquiries, or other information to TOKU INDUSTRIES, you agree that such submissions may be used by us for business, service improvement, communication, or promotional purposes, subject to applicable law and our Privacy Policy.
You must not submit content that is unlawful, misleading, defamatory, abusive, infringing, or contains malicious software.
TOKU INDUSTRIES reserves the right to remove or refuse content that violates these Terms.
SECTION 10 — PERSONAL INFORMATION
Any personal information submitted through this website will be handled in accordance with our Privacy Policy.
Customers are responsible for ensuring that the information provided to us is accurate and up to date.
SECTION 11 — ERRORS AND OMISSIONS
Occasionally, our website may contain typographical errors, incorrect product information, pricing errors, availability errors, or other inaccuracies.
TOKU INDUSTRIES reserves the right to correct such errors, update information, modify product details, or cancel affected orders where necessary.
Where an order is affected by a significant error, we may contact the customer before proceeding with the order.
SECTION 12 — PROHIBITED USES
You are prohibited from using this website:
- For any unlawful purpose
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To transmit viruses or malicious code
- To interfere with website security or functionality
- To collect personal information without authorization
- To engage in fraudulent, abusive, or deceptive activities
- To reproduce or commercially exploit website content without permission
TOKU INDUSTRIES reserves the right to restrict or terminate access where prohibited activities are identified.
SECTION 13 — DISCLAIMER AND LIMITATION OF LIABILITY
TOKU INDUSTRIES makes reasonable efforts to maintain the availability and accuracy of its website and services. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
Product and technical information is provided in good faith and is subject to the limitations described in these Terms.
To the maximum extent permitted by applicable law, TOKU INDUSTRIES shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website, products, or services.
Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.
SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold harmless TOKU INDUSTRIES, its owners, employees, representatives, suppliers, and service providers from claims, losses, liabilities, or expenses arising from your violation of these Terms of Service, misuse of the website, unlawful activities, or infringement of third-party rights.
SECTION 15 — SEVERABILITY
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to remain valid and enforceable.
SECTION 16 — TERMINATION
These Terms remain effective unless terminated by either you or TOKU INDUSTRIES.
TOKU INDUSTRIES may suspend or terminate access to the website or services if we reasonably believe that you have violated these Terms or applicable laws.
Any obligations or liabilities arising before termination shall continue to apply after termination where applicable.
SECTION 17 — ENTIRE AGREEMENT
These Terms of Service, together with our other website policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the agreement governing your use of our website and services.
These Terms supersede any previous website terms or communications relating to the same subject matter, unless otherwise agreed in writing.
SECTION 18 — GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the competent courts in India, unless otherwise required by applicable law or agreed in writing.
SECTION 19 — CHANGES TO THESE TERMS
TOKU INDUSTRIES may update or modify these Terms of Service from time to time.
The latest version will be made available on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
SECTION 20 — CONTACT INFORMATION
If you have any questions regarding these Terms of Service, our products, orders, or services, please contact support@toku.co.in